Managed IT support services in Braintree

Shadowfax has been delivering comprehensive IT support services in Braintree for over 25 years. Backed by a passionate team of IT professionals, we’re able to provide IT support that’s part proactive, part reactive, enabling us to meet the demands of any local company. 

If you’re looking for more information on our IT support packages in Braintree, please don’t hesitate to give our friendly team a call on 03332 400 660.

IT Support
Award Winning, ITIL Compliant, Certified & Experienced 24x7 Complete or Bolt-On Remote Helpdesk Support.
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Cloud Services
Think big with enterprise-grade competitive managed Cloud Services. Hosting with 100% uptime guaranteed.
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Backup & Recovery
Secure platforms for complete data backup & server imaging with managed monitoring and recovery.
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Professional Services
Expert, certified IT engineering & consultancy services for all aspects of IT & communications project demands.
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Data Storage & Security
Variety of solutions suiting all budgets for professional data storage and security practices.
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Comms & VoIP
Single-source for all telephony, email, team collaboration and internet connectivity requirements.
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Hardware & Software
Supplier of hardware & software ranging from end-user devices such as PCs & tablets to servers.
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Back-Bone Infrastructure
Supplier of all back-bone IT infrastructure across requirements for security, networking and wireless.
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How We Do It

Planning

We are proud of our documented processes for Project Management and Client On-Boarding. As an ISO9001 certified organisation we are monitored on the quality of our service to clients via our documentation & systems.

Protected

We very much consider ourselves an integral part of our client's team. We're here through rain & shine for the long-term development of our clients.

Good Communication

We believe that strong communication is integral to the delivery of a quality IT service. Our core system maintains all two-way communication on each case - ensuring our clients are kept up to date.

Certified

Unlike many of our competitors - we're not only partnered with the world's leading IT vendors, we're trained and certified by them too for full peace of mind.

What Our Clients Think

"Shadowfax have a very friendly and approachable team. Best IT firm I've worked with in over 15 years in the business. They have adapted easily to how we work!".
Minty Knowles
Minty Knowles
Marketing Director, Baileys Horse Feeds
"Shadowfax go the extra mile. Continually delivering super service, which acts as a constant reminder why I'm pleased to have Shadowfax as my IT Partner".
Dean Holloway
Dean Holloway
Managing Director, Trayler Lane
"Shadowfax are professional, timely and helpful with every element of service we have requested from them. I would, with confidence, highly recommend them".
Paul Parker-Beckett
Paul Parker-Beckett
IT Manager, Pope Woodhead Associates
"Shadowfax have supported us for over 15 years. We have always found their service and technical knowledge to be superb. We enjoy a strong relationship with the team".
Garry Mumford
Garry Mumford
Managing Director, Insight Associates