Sales: 03332 400 660   |   Support: 03332 400 661

What We Do

Shadowfax provide a wide-range of certified Managed IT Services, from a completely outsourced IT Support Helpdesk to the supply & installation of hardware and software. We serve the IT demands of a variety of industry sectors for organisations of all shapes & sizes based nationally. Whether your organisation has no internal IT personnel or a complete in-house IT team, we can tailor our IT Support, Managed & Professional Services around your unique requirements.

Please see an overview below of the breadth of services we provide, how we deliver our services and what some of our clients have to say about us.

If you have a need you wish to discuss further with us, for a no-obligation initial consultancy please contact us.

IT Support
IT Support
Award Winning, ITIL Compliant, Certified & Experienced 24x7 Complete or Bolt-On Remote Helpdesk Support.
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Cloud Services
Cloud Services
Think big with enterprise-grade competitive managed Cloud Services. Hosting with 100% uptime guaranteed.
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Backup & Recovery
Backup & Recovery
Secure platforms for complete data backup & server imaging with managed monitoring and recovery.
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Professional Services
Professional Services
Expert, certified IT engineering & consultancy services for all aspects of IT & communications project demands.
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Data Storage & Security
Data Storage & Security
Variety of solutions suiting all budgets for professional data storage and security practices.
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Comms & VoIP
Comms & VoIP
Single-source for all telephony, email, team collaboration and internet connectivity requirements.
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Hardware & Software
Hardware & Software
Supplier of hardware & software ranging from end-user devices such as PCs & tablets to servers.
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Back-Bone Infrastructure
Back-Bone Infrastructure
Supplier of all back-bone IT infrastructure across requirements for security, networking and wireless.
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How We Do It

Planning

We are proud of our documented processes for Project Management and Client On-Boarding. As an ISO9001 certified organisation we are monitored on the quality of our service to clients via our documentation & systems.

Protected

We very much consider ourselves an integral part of our client's team. We're here through rain & shine for the long-term development of our clients.

Communication

We believe that strong communication is integral to the delivery of a quality IT service. Our core system maintains all two-way communication on each case - ensuring our clients are kept up to date.

Certified

Unlike many of our competitors - we're not only partnered with the world's leading IT vendors, we're trained and certified by them too for full peace of mind.

What Our Clients Think

"Shadowfax have a very friendly and approachable team. Best IT firm I've worked with in over 15 years in the business. They have adapted easily to how we work!".
Minty Knowles
Minty Knowles
Marketing Director, Baileys Horse Feeds
"Shadowfax go the extra mile. Continually delivering super service, which acts as a constant reminder why I'm pleased to have Shadowfax as my IT Partner".
Dean Holloway
Dean Holloway
Managing Director, Trayler Lane
"Shadowfax are professional, timely and helpful with every element of service we have requested from them. I would, with confidence, highly recommend them".
Paul Parker-Beckett
Paul Parker-Beckett
IT Manager, Pope Woodhead Associates
"Shadowfax have supported us for over 15 years. We have always found their service and technical knowledge to be superb. We enjoy a strong relationship with the team".
Garry Mumford
Garry Mumford
Managing Director, Insight Associates