Your IT Safety net
Shadowfax’ mission is to provide you with a no-hassle, pain-free IT service that gives you complete peace of mind to enable you to get on with what you do best – running your business! Whether your organisation has no internal IT personnel or a complete in-house IT team, we tailor our IT support, managed and professional services to your unique requirements. People are very much at the heart of what we do and we form long-term relationships with our clients, getting to know their business inside and out to deliver a comprehensive and trusted service.
Shadowfax offer complete reassurance, plain and simple. We are partnered with the industries’ leading vendors, allowing us to procure and support quality products and services from brands including Microsoft, Dell, HP, Cisco, Datto and Sophos.
“Shadowfax have supported us for over 15 years. We have always found their service and technical knowledge to be superb. We enjoy a strong relationship with the team.”
Managing Director, Insight Associates
Simply pain-free IT
With a Helpdesk staffed only by certified engineers, structured SLAs, and in compliance with ITIL service delivery, your support is truly on-demand.
We’re not just here when things go wrong. Our inclusive proactive monitoring, maintenance & change management covers the whole IT service delivery cycle.
Unlike many of our competitors - we’re not only partnered with the world’s leading IT vendors, we’re trained and certified by them too for full peace of mind.
We very much consider ourselves an integral part of our clients’ teams. We’re here through rain & shine for the long-term development of our clients.
Partners & Accreditations
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