IT Support

Shadowfax delivers the right level of IT support to suit clients’ needs, from fully- outsourced to a cherry-picked collection of services to bolt onto your in-house team.

Read more
Cloud Services

Whether your business needs complete cloud, or more of a hybrid cloud approach, we’re here to support any requirement from end to end.

Read more
Backup & Recovery

We offer secure platforms for complete data backup and server imaging with managed monitoring and recovery.

Read more
Professional Services

Whatever your active or future project demands are, we have the expertise, certifications and experience to provide you with the consultancy you need.

Read more
Data Security

We offer a variety of solutions for professional data security practices to suit all requirements and budgets.

Read more
Comms & VoIP

Shadowfax can deliver and manage a range of telephony, VoIP & communications solutions from analogue telephone lines to fibre-leased lines.

Read more
Hardware & Software

Shadowfax supply a comprehensive range of hardware & software solutions ranging from end-user devices such as PCs & tablets to servers.

Read more
Essential Infrastructure

We supply the back-bone IT infrastructure that allows us to deliver competitive, cutting- edge solutions for security, networking and wireless.

Read more
CLIENT PORTAL
Client Portal

Login to our client portal to be able to log a new ticket, view existing tickets, and access invoices.

 

Login

 

TeamViewer

Click on the download link below if instructed to do so by one of our engineers, so we may remotely connect to your PC.

 

Windows - Download
Mac - Download

BACKUP & RECOVERY

Secure solutions

Data backup and recovery are essential elements of a business continuity plan, but there are so many options to choose from. Shadowfax have used our experience of market vendors to create two solutions which we believe offer the best value for money and performance to ensure your data is as secure as possible, leaving you secure in the knowledge that your business is protected from data loss and from potential risks such as accidental deletion, hardware failure or malware/ransomware attacks.

 

Get in touch

Straightforward options
Option 1: On premise BDR data recovery server

This option provides an on premise server which protects data from all of your servers to create a single data protection device that will enable swift restore of data from multiple daily restore points as well as emergency on premise or data centre virtualisation of your servers in rapid time to get you up and running should the worst happen with the least amount of downtime and loss of service to your business. This fully managed solution also syncs with the cloud to provide a robust and complete data security solution you can rely on.

 

Option 2: Cloud based data backup

This cost effective, yet powerful solution protects your data automatically so you can concentrate on running your business safe in the knowledge that you are protected from data loss. An automatic cloud backup solution, coupled with a local copy of stored data gives you the peace of mind to know that daily copies of your data are stored both off site and on site for maximum restoration performance.

Our packages

Although we know each business has different needs, we have put together our most common support packages so you can get an idea of the support we can offer.

We can also tailor packages to suit particular needs. Please call if you would like to talk about a slightly different mix of services/products and we will be happy to help.

Platinum

Enables businesses to sit back and relax whilst we take care of all your IT requirements.

 

Discover more

Gold

A fully-managed outsourced IT helpdesk with a few useful added extras.

 

Discover more

Silver

Unlimited report support and 2hrs onsite support/mth, as well as annual asset reports.

 

Discover more

Bronze

Everything you need to support up to 10 users with unlimited remote support from our helpdesk.

 

Discover more

 
ABOUT US
Your trusted IT partner
CASE STUDIES
Real life solutions
 
 
Get in touch

The information you submit via this contact form will only be used to answer your enquiry. For further information on how we use and store your data, please see our Privacy Policy.

To keep informed of future Shadowfax developments, please subscribe to our email communications by clicking here.