IT Support

Shadowfax delivers the right level of IT support to suit clients’ needs, from fully- outsourced to a cherry-picked collection of services to bolt onto your in-house team.

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Cloud Services

Whether your business needs complete cloud, or more of a hybrid cloud approach, we’re here to support any requirement from end to end.

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Backup & Recovery

We offer secure platforms for complete data backup and server imaging with managed monitoring and recovery.

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Professional Services

Whatever your active or future project demands are, we have the expertise, certifications and experience to provide you with the consultancy you need.

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Data Security

We offer a variety of solutions for professional data security practices to suit all requirements and budgets.

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Comms & VoIP

Shadowfax can deliver and manage a range of telephony, VoIP & communications solutions from analogue telephone lines to fibre-leased lines.

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Hardware & Software

Shadowfax supply a comprehensive range of hardware & software solutions ranging from end-user devices such as PCs & tablets to servers.

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Essential Infrastructure

We supply the back-bone IT infrastructure that allows us to deliver competitive, cutting- edge solutions for security, networking and wireless.

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Login to our client portal to be able to log a new ticket, view existing tickets, and access invoices.





Click on the download link below if instructed to do so by one of our engineers, so we may remotely connect to your PC.


TeamViewer Windows - Download
Splashtop Windows - Download
Splashtop Mac - Download



These instructions are for support clients who have been set up on MyGlue.


MyGlue Instructions - Shadowfax
MyGlue Instructions - MyGlue



Random password generation tool





Can you spot phishing bait?

We’ve written about phishing before in our Shadowfax blog but, as it’s most definitely the hot topic of the moment, we felt it was worth sharing with you a handy Google tool that anyone can use to test their ability to spot typical ‘bait’ and distinguish what is real or fake within received email communication.

As we all know by now, phishing is the fraudulent attempt to obtain sensitive information such as usernames, passwords and credit card details. Typically carried out by email spoofing, it often directs users to enter personal information on a fake website, the look and feel of which are identical to a legitimate site.

Deception is key to phishing success and users are usually lured by cleverly-disguised communications purporting to be from trusted parties such as social web sites, auction sites, banks, online payment processors or IT administrators. Phishing attacks also often exploit weaknesses in current web security so the last line of defence is the user’s ability to spot something phishy.

Happily, as mentioned, Google has created an online quiz facility where you can go an test your knowledge of phishing techniques. It’s a bit of fun but features some valuable lessons - go and try it out at https://phishingquiz.withgoogle.com


And click here to find out how Shadowfax can help protect your Office 365 users against phishing.

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