Case Study – Remote Working

 

The pandemic has changed the way many of our customers need to work; the immediate shift to compulsory home working provided an urgent need to be able to securely access emails and important files outside of the office environment. Remote working started off for most as an urgent temporary need, but with many workers enjoying their reduced commute, increased flexibility and environmental benefits it has arrived with a bang and is certainly here to stay.

 

Remote working certainly has strong benefits, but it does require some investment to ensure that it can be done securely and to ensure that team members can continue to work as efficiently and effectively. We have previously spoken about the importance of working from home securely but now we will discuss how to work from home effectively.

Working from Home

To enable client X to work remotely and efficiently we recommended the following course of action, in addition to the cyber security we had already previously implemented for them.

Staff were using desktops in the office so our first job was to ensure we purchased them laptops to enable the freedom to work from anywhere.  Once the laptops had arrived we installed Microsoft 365 on them all - this ensured that staff had access to emails from anywhere and were easily able to communicate virtually with their colleagues via Microsoft Teams.  Microsoft Teams has many feature including instant chat, audio call and video calls.  The video calls can accommodate up to 250 participants in a secure virtual conference at one time.

We setup secure VPN access using Cisco Meraki technology so that staff could remotely access and edit files.  In addition, we setup Microsoft Remote Desktop leveraging Microsoft Azure Multi Factor Authentication for those who needed access to applications which cannot run over VPN such as accounting software.

We also set up Yammer as this allows up to 10,000 people in a chat group to facilitate group discussions for large businesses.

Client X was very happy with how quickly and efficiently we were able to set them up with remote working.

If you would like to discuss remote working set up for your business please call us today on 01279 813076.

 

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