Shadowfax delivers the right level of IT support to suit clients’ needs, from fully- outsourced to a cherry-picked collection of services to bolt onto your in-house team.
Read moreCLIENT PORTAL
Login to our client portal to be able to log a new ticket, view existing tickets, and access invoices.
Login
REMOTE SUPPORT
Click on the download link below if instructed to do so by one of our engineers, so we may remotely connect to your PC.
TeamViewer Windows - Download
MYGLUE INSTRUCTIONS
These instructions are for support clients who have been set up on MyGlue.
MyGlue Instructions - Shadowfax
PASSWORD GENERATOR
Random password generation tool
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CLIENT PORTAL Login to our client portal to be able to log a new ticket, view existing tickets, and access invoices. |
MYGLUE INSTRUCTIONS These instructions are for support clients who have been set up on MyGlue. MyGlue Instructions - Shadowfax MyGlue Instructions - MyGlue |
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REMOTE SUPPORT Click on the download link below if instructed to do so by one of our engineers, so we may remotely connect to your PC. Splashtop Windows - Download Splashtop Mac - Download |
PASSWORD GENERATOR Random password generation tool Create Password IP ADDRESS FINDER Click here to find your IP Address |
Although we know each business has different needs, we have put together our most common support packages so you can get an idea of the support we can offer.
We can also tailor packages to suit particular needs. Please call if you would like to talk about a slightly different mix of services/products and we will be happy to help.
Enables businesses to sit back and relax whilst we take care of all your IT requirements.
Unlimited report support and 2hrs onsite support/mth, as well as annual asset reports.
Everything you need to support up to 10 users with unlimited remote support from our helpdesk.
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