IT Support

Shadowfax delivers the right level of IT support to suit clients’ needs, from fully- outsourced to a cherry-picked collection of services to bolt onto your in-house team.

Read more
Cloud Services

Whether your business needs complete cloud, or more of a hybrid cloud approach, we’re here to support any requirement from end to end.

Read more
Backup & Recovery

We offer secure platforms for complete data backup and server imaging with managed monitoring and recovery.

Read more
Professional Services

Whatever your active or future project demands are, we have the expertise, certifications and experience to provide you with the consultancy you need.

Read more
Data Security

We offer a variety of solutions for professional data security practices to suit all requirements and budgets.

Read more
Comms & VoIP

Shadowfax can deliver and manage a range of telephony, VoIP & communications solutions from analogue telephone lines to fibre-leased lines.

Read more
Hardware & Software

Shadowfax supply a comprehensive range of hardware & software solutions ranging from end-user devices such as PCs & tablets to servers.

Read more
Essential Infrastructure

We supply the back-bone IT infrastructure that allows us to deliver competitive, cutting- edge solutions for security, networking and wireless.

Read more


Login to our client portal to be able to log a new ticket, view existing tickets, and access invoices.





Click on the download link below if instructed to do so by one of our engineers, so we may remotely connect to your PC.


TeamViewer Windows - Download
Splashtop Windows - Download
Splashtop Mac - Download



These instructions are for support clients who have been set up on MyGlue.


MyGlue Instructions - Shadowfax
MyGlue Instructions - MyGlue



Random password generation tool





How safe are you in the cloud?

Microsoft’s primary focus within Office 365 is ensuring that service and data availability are not disrupted. However, it is YOUR responsibility to protect the data that you store in the Office 365 cloud. With 91% of hacks starting with a targeted email attack, you need to protect your users, data, and assets.

Shadowfax specialise in implementing and maintaining Office 365. We provide secure, simple and reliable solutions that ensure both Office 365 and cloud services meet your business needs and that you are protected from hacks and attacks including ATP/Zero Day, malware, spam and email phishing.

What do Shadowfax services do?


  • Protect users and data from email-borne threats
  • Provide a complete solution for protecting business emails and data in Office 365
  • Combines award-winning email security, with tamper-proof email archiving
  • Ensure compliance and simplifies litigation searches
  • For Office 365, Shadowfax also offers full cloud-to-cloud backup and recovery of all your emails and files

What else can Shadowfax provide?


  • Management of legacy email prior to migration
  • Multi-layer security
  • 3rd party archives for compliance and eDiscovery
  • Backup and recovery of Exchange, OneDrive and SharePoint
  • Cloud-based central management


Get in touch today to find out how we can help your business stay protected when using Office 365 - call 03332 400 660 or visit the Contact Us page for other options.

Partners & Accreditations
Your trusted IT partner
Real life solutions
Get in touch

The information you submit via this contact form will only be used to answer your enquiry. For further information on how we use and store your data, please see our Privacy Policy.

To keep informed of future Shadowfax developments, please subscribe to our email communications by clicking here.