Is politeness impacting the environment?


How many times have you used email to say thank you? It seems like a simple and polite thing to do; a colleague does us a favour or completes their part of a project well or early and we are genuinely grateful so we automatically fire off a thank you email.


What you may not know is that every single email you send and receive (even spam) have a carbon footprint. Where does the carbon footprint of emails come from?

Emails are sent via your wifi router to the exchange - the green box on the corner of most streets, from there it is sent over to a data centre via a telecoms company.  Data centres are huge and take lots of electricity to run, as does the telecoms company, the exchange and your wifi router.

At Shadowfax we value the environment; we are corporate sponsors of our Essex wildlife trust and we run a paperless office as much as possible.  We also use Microsoft Teams as our primary internal communications tool as it has a lower carbon footprint than sending an email.

Sending less emails will have an impact on your carbon footprint.  Deleting emails is also useful in reducing your carbon footprint as it is one less email for the data centre to store (which ultimately means they run at a lower capacity using less electricity).

Reduce your carbon footprint by sending fewer emails and deleting any unnecessary or spam mails.



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Our packages


Although we know each business has different needs, we have put together our most common support packages so you can get an idea of the support we can offer.



We can also tailor packages to suit particular needs. Please call if you would like to talk about a slightly different mix of services/products and we will be happy to help.


Enables businesses to sit back and relax whilst we take care of all your IT requirements.

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A fully-managed outsourced IT helpdesk with a few useful added extras.

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Unlimited report support and 2hrs onsite support/mth, as well as annual asset reports.

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Everything you need to support up to 10 users with unlimited remote support from our helpdesk.

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IT Support

Shadowfax delivers the right level of IT support to suit clients’ needs, from fully- outsourced to a cherry-picked collection of services to bolt onto your in-house team.

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Cloud Services

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Backup & Recovery

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Professional Services

Whatever your active or future project demands are, we have the expertise, certifications and experience to provide you with the consultancy you need.

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Data Security

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Comms & VoIP

Shadowfax can deliver and manage a range of telephony, VoIP & communications solutions from analogue telephone lines to fibre-leased lines.

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Hardware & Software

Shadowfax supply a comprehensive range of hardware & software solutions ranging from end-user devices such as PCs & tablets to servers.

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Essential Infrastructure

We supply the back-bone IT infrastructure that allows us to deliver competitive, cutting- edge solutions for security, networking and wireless.

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