PACKAGES

 

Our Packages

 

Although we know each business has different needs, we have put together our most common support packages so you can get an idea of the support we can offer.

 

 

We can also tailor packages to suit particular needs. Please call if you would like to talk about a slightly different mix of services/products and we will be happy to help.

 

Platinum package

 

Our Platinum package enables businesses to sit back and relax whilst we take care of all your IT. We will provide you with a dedicated account manager who will meet with you regularly to review your needs and provide advice as required. The package can be tailored to your needs but is designed to provide you with support from everything from your phones to your cloud platform, with all support (both remote and onsite included).

 

Enquire about this package

 

 

Package includes:

  • Unlimited remote support
  • Unlimited onsite support (within 60 miles of Stansted airport)
  • Monthly asset management reports
  • Monthly conference call to discuss IT requirements
  • Attend management meetings as required
  • Managed backup with Disaster Recovery
  • Internet pack (2 domains and hosting)
  • Managed workstations and server
  • PC and server anti-virus
  • Office 365 Business Premium and Email anti-spam

 

Gold Package

 

Our Gold package provides a business with a fully-managed outsourced IT helpdesk with a few added extras, such as 4hrs on-site support per month and quarterly asset reports.

 

Enquire about this package

 

 

Package includes:

  • Unlimited remote support
  • 4 hours on-site support per month
  • Quarterly asset management reports
  • Attend management meetings twice a year
  • Managed backup with Disaster Recovery
  • Internet pack (2 domains and hosting)
  • Managed workstations and server
  • PC and server anti-virus
  • Office 365 Business Premium and Email anti-spam
  • Workshop time included

 

Silver Package

 

Our Silver is ideal for businesses who have an IT manager or small in-house IT team who just need third line support, providing them with unlimited report support and 2hrs on-site support per month as well as annual asset reports.

 

Enquire about this package

 

 

Package includes:

  • Unlimited remote support
  • 2 hours on-site support per month
  • Semi-annual asset management reports
  • Managed backup (up to 1TB)
  • Internet pack (2 domains and hosting)
  • Managed workstations and server
  • PC and server anti-virus
  • Office 365 Business Premium and Email anti-spam

 

Bronze Package

 

Our Bronze package provides everything a business needs to support up to 10 users and still gives you the benefit of unlimited remote support.

 

Enquire about this package

 

 

Package includes:

  • Unlimited remote support
  • Annual asset management reports
  • Managed backup (up to 500GB)
  • Internet pack (2 domains and hosting)
  • Managed workstations and server
  • PC and server anti-virus
  • Office 365 Business Premium and Email anti-spam

 

 

ABOUT US

 

Your Trusted IT Partner

 


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ABOUT YOU

 

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Get in touch

 

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