IT Support

Shadowfax delivers the right level of IT support to suit clients’ needs, from fully- outsourced to a cherry-picked collection of services to bolt onto your in-house team.

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Whether your business needs complete cloud, or more of a hybrid cloud approach, we’re here to support any requirement from end to end.

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We offer secure platforms for complete data backup and server imaging with managed monitoring and recovery.

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Whatever your active or future project demands are, we have the expertise, certifications and experience to provide you with the consultancy you need.

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We offer a variety of solutions for professional data security practices to suit all requirements and budgets.

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Shadowfax can deliver and manage a range of telephony, VoIP & communications solutions from analogue telephone lines to fibre-leased lines.

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Hardware & Software

Shadowfax supply a comprehensive range of hardware & software solutions ranging from end-user devices such as PCs & tablets to servers.

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Essential Infrastructure

We supply the back-bone IT infrastructure that allows us to deliver competitive, cutting- edge solutions for security, networking and wireless.

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CASE STUDIES

PCH

Shadowfax carried out a full IT tidy-up for PCH which resulted in increased performance and productivity while, at the same time, streamlining their IT infrastructure which has lead to significantly decreased support requirements.

Client: Construction industry
Vertical: Construction
Project: Meraki Cloud Managed Network/Consultancy & Managed Services

PC Harrington Group are a construction company based in Southall. They were running a legacy network that had grown inconsistently and developed numerous bottlenecks. coupled with inconsistent Wi-fi coverage, their IT situation was effectively unmanageable (in fact it had become a tangled mess!).

 

PCH used an office refurbishment as an opportunity to tidy up the network. We chose Cisco Meraki as the networking vendor for this project and installed new Meraki switches as a single stack, segregating the network with Vlans instead of using completely different switches for different network segments.

This also eliminated network bottle necks between old 100MB segments of the network. Switches between buildings were connected by 10GB fibre links. Secure Wi-fi was then set up to give strong, consistent performance for the entire office, including guest access to allow for flexible working and hotdesking.

 

The Cisco Meraki network has increased ITs visibility of the network, significantly decreasing support time and increasing productivity.

"Shadowfax have delivered a high level of service across technical consultancy, planning and on-going support for our network infrastructure."
Terry Crawford
Construction Director
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