IT Support
Shadowfax delivers the right level of IT support to suit clients’ needs, from fully- outsourced to a cherry-picked collection of services to bolt onto your in-house team.
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Shadowfax provide expert highly trained professional services using our qualified team of dedicated engineers. Having had many years experience working on lots of different client projects, our team is both experienced and versatile enough to ensure your project is deployed correctly and efficiently. We can help you from the ground up - building strategy and documentation, along with sourcing the most appropriate infrastructure products and managed services to meet your requirements, whatever your active or future project demands are.
A variety of hardware and software solutions including desktop, server, security and backup/recovery systems.
Networking infrastructure including full design of topography for security, switching, wireless and communications solutions.
Infrastructure across analogue/ISDN/IP Telephony, broadband connectivity & WAN solutions such as leased lines and MPLS.
Private/public cloud solutions either ‘off-the-shelf’ or tailored to bespoke requirements.
Data storage and management systems, such as NAS/SAN/DAS, NetApp or the cloud.
We can help clients achieve the best value from their infrastructure through such exercises as virtualisation.
Although we know each business has different needs, we have put together our most common support packages so you can get an idea of the support we can offer.
We can also tailor packages to suit particular needs. Please call if you would like to talk about a slightly different mix of services/products and we will be happy to help.
Enables businesses to sit back and relax whilst we take care of all your IT requirements.
Unlimited report support and 2hrs onsite support/mth, as well as annual asset reports.
Everything you need to support up to 10 users with unlimited remote support from our helpdesk.
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