IT Support

Shadowfax delivers the right level of IT support to suit clients’ needs, from fully- outsourced to a cherry-picked collection of services to bolt onto your in-house team.

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Cloud Services

Whether your business needs complete cloud, or more of a hybrid cloud approach, we’re here to support any requirement from end to end.

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Backup & Recovery

We offer secure platforms for complete data backup and server imaging with managed monitoring and recovery.

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Professional Services

Whatever your active or future project demands are, we have the expertise, certifications and experience to provide you with the consultancy you need.

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Data Security

We offer a variety of solutions for professional data security practices to suit all requirements and budgets.

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Comms & VoIP

Shadowfax can deliver and manage a range of telephony, VoIP & communications solutions from analogue telephone lines to fibre-leased lines.

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Hardware & Software

Shadowfax supply a comprehensive range of hardware & software solutions ranging from end-user devices such as PCs & tablets to servers.

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Essential Infrastructure

We supply the back-bone IT infrastructure that allows us to deliver competitive, cutting- edge solutions for security, networking and wireless.

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CLIENT TOOLS

CLIENT PORTAL

Login to our client portal to be able to log a new ticket, view existing tickets, and access invoices.

 

Login

 

REMOTE SUPPORT

Click on the download link below if instructed to do so by one of our engineers, so we may remotely connect to your PC.

 

TeamViewer Windows - Download
Splashtop Windows - Download
Splashtop Mac - Download

 

MYGLUE INSTRUCTIONS

These instructions are for support clients who have been set up on MyGlue.

 

MyGlue Instructions - Shadowfax
MyGlue Instructions - MyGlue

 

PASSWORD GENERATOR

Random password generation tool

 

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Password Generator

Keep secure with a random password

sincerely thousands knelled

 

sincerelythousandsknelled

 

Sincerelythousandsknelled

 

Sincerelythousandsknelled82

 

Sincerelythousandsknelled9/

 

Pick the number of words you want to use in your password, and then select the complexity. We have choices with a capital letter, number and symbol.

Passwords are often easy for hackers to crack and hard for users to remember! Use the generator above to create a password out of a number of random words. The longer the password the more secure.

 

Do not use resuse passwords. Try to use a seperate password for every application, and use a password manager if you have trouble remembering them.

How we help

Shadowfax offer a very comprehensive service that is tailored to the individual needs of the client. We have a broad range of experience and a genuine deep level of knowledge across all services which enables us to act as your trusted IT partner.

Each client is different so the first step to creating a solution for your business is to start a conversation. Please get in touch to discuss your specific requirements. In the meantime, please read our client case studies for an insight into how we operate.

 
Who we've helped
"Shadowfax have supported us for over 15 years. We have always found their service and technical knowledge to be superb. We enjoy a strong relationship with the team."
Garry Mumford
Managing Director, Insight Associates
ABOUT US
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