IT Support

Shadowfax delivers the right level of IT support to suit clients’ needs, from fully- outsourced to a cherry-picked collection of services to bolt onto your in-house team.

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Cloud Services

Whether your business needs complete cloud, or more of a hybrid cloud approach, we’re here to support any requirement from end to end.

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Backup & Recovery

We offer secure platforms for complete data backup and server imaging with managed monitoring and recovery.

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Professional Services

Whatever your active or future project demands are, we have the expertise, certifications and experience to provide you with the consultancy you need.

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Data Security

We offer a variety of solutions for professional data security practices to suit all requirements and budgets.

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Comms & VoIP

Shadowfax can deliver and manage a range of telephony, VoIP & communications solutions from analogue telephone lines to fibre-leased lines.

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Hardware & Software

Shadowfax supply a comprehensive range of hardware & software solutions ranging from end-user devices such as PCs & tablets to servers.

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Essential Infrastructure

We supply the back-bone IT infrastructure that allows us to deliver competitive, cutting- edge solutions for security, networking and wireless.

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Login to our client portal to be able to log a new ticket, view existing tickets, and access invoices.





Click on the download link below if instructed to do so by one of our engineers, so we may remotely connect to your PC.


TeamViewer Windows - Download
Splashtop Windows - Download
Splashtop Mac - Download



These instructions are for support clients who have been set up on MyGlue.


MyGlue Instructions - Shadowfax
MyGlue Instructions - MyGlue



Random password generation tool




Shadowfax Moves on

We have just spent a very busy weekend moving into our lovely new offices but we hope you’ll agree it was worth it. There is lots of space and we have fibre broadband after years of selling it to our clients - our very own leased line will be operational soon! There are a few things still to do but we are looking forward to being based in the countryside.

In line with our physical move, we have also taken the opportunity to move on in business terms and spruced up our brand and website. We felt our previous brand image didn’t reflect where we are now as a company, especially in terms of our trademark pursuit of exceptional customer service, and we hope you will find the new materials more professional and much easier to use.

Of course, we still consider our biggest asset to be our personal approach and our knowledgable team are always on hand to help, however big or small your enquiry - please don’t hesitate to get in touch if you need to! Our services have again been awarded the MSP Mentor 501 award in 2018, a testament to our commitment to our customers and the dedication we apply to each and every one of you.

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