Shadowfax placed in elite global technology list


Shadowfax are a NextGen101 Winner! Shadowfax are delighted to be ranked among the best global MSP’s on the 2021 channel futures NextGen 101 rankings list. A managed service provider (MSP) is a company that manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.


As a managed service provider Shadowfax provide a range of services to their customer base including IT Support, hardware and software, data back-up, recovery, data storage, communications, VOIP, cloud computing and essential IT infrastructure.

The 2021 NextGen101 ranking list honors industry-leading managed services and technology providers who are driving a new wave of growth and innovation for the tech channel via the groundbreaking solutions they deliver for their customers. The Channel Futures NextGen 101 are those companies that hold great promise given the leading-edge information technology and communication solutions they offer. Given that they represent the future of the technology channel and IT industry, the Channel Futures NextGen 101 are the most watched of all organizations in the channel today.

Shadowfax strive to provide hassle free, pain-free IT Support to their customers, whilst also creating a desirable place to work for staff to ensure all colleagues are well trained, happy and engaged.

“It is great to be recognised for our innovation and our commitment to keeping our customers ahead of the technology curve. Our team is our biggest asset and we are thrilled that this prestigious international listing gives them the recognition they deserve“ says Adam Pedder, Shadowfax Managing Director.

Shadowfax provide a wide range of certified managed IT services, from a completely outsourced IT support helpdesk to the supply & installation of hardware and software. We serve the IT demands of a variety of industry sectors for organisations of all shapes & sizes based nationally.


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Our packages


Although we know each business has different needs, we have put together our most common support packages so you can get an idea of the support we can offer.



We can also tailor packages to suit particular needs. Please call if you would like to talk about a slightly different mix of services/products and we will be happy to help.


Enables businesses to sit back and relax whilst we take care of all your IT requirements.

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A fully-managed outsourced IT helpdesk with a few useful added extras.

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Unlimited report support and 2hrs onsite support/mth, as well as annual asset reports.

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Everything you need to support up to 10 users with unlimited remote support from our helpdesk.

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IT Support

Shadowfax delivers the right level of IT support to suit clients’ needs, from fully- outsourced to a cherry-picked collection of services to bolt onto your in-house team.

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Cloud Services

Whether your business needs complete cloud, or more of a hybrid cloud approach, we’re here to support any requirement from end to end.

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Backup & Recovery

We offer secure platforms for complete data backup and server imaging with managed monitoring and recovery.

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Professional Services

Whatever your active or future project demands are, we have the expertise, certifications and experience to provide you with the consultancy you need.

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Data Security

We offer a variety of solutions for professional data security practices to suit all requirements and budgets.

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Comms & VoIP

Shadowfax can deliver and manage a range of telephony, VoIP & communications solutions from analogue telephone lines to fibre-leased lines.

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Hardware & Software

Shadowfax supply a comprehensive range of hardware & software solutions ranging from end-user devices such as PCs & tablets to servers.

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Essential Infrastructure

We supply the back-bone IT infrastructure that allows us to deliver competitive, cutting- edge solutions for security, networking and wireless.

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