IT Support

Shadowfax delivers the right level of IT support to suit clients’ needs, from fully- outsourced to a cherry-picked collection of services to bolt onto your in-house team.

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Cloud Services

Whether your business needs complete cloud, or more of a hybrid cloud approach, we’re here to support any requirement from end to end.

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Backup & Recovery

We offer secure platforms for complete data backup and server imaging with managed monitoring and recovery.

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Professional Services

Whatever your active or future project demands are, we have the expertise, certifications and experience to provide you with the consultancy you need.

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Data Security

We offer a variety of solutions for professional data security practices to suit all requirements and budgets.

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Comms & VoIP

Shadowfax can deliver and manage a range of telephony, VoIP & communications solutions from analogue telephone lines to fibre-leased lines.

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Hardware & Software

Shadowfax supply a comprehensive range of hardware & software solutions ranging from end-user devices such as PCs & tablets to servers.

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Essential Infrastructure

We supply the back-bone IT infrastructure that allows us to deliver competitive, cutting- edge solutions for security, networking and wireless.

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Click on the download link below if instructed to do so by one of our engineers, so we may remotely connect to your PC.


TeamViewer Windows - Download
Splashtop Windows - Download
Splashtop Mac - Download



These instructions are for support clients who have been set up on MyGlue.


MyGlue Instructions - Shadowfax
MyGlue Instructions - MyGlue



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What if you lost everything?

With both our business and home lives becoming more and more digital, the importance of protecting digital files from loss or attack is greater than ever. Losing your files is way more common than you would think and yet only 1 in 4 people back up their data on a regular basis.

Just look at the stats: 113 phones lost or stolen every minute, 1 in 10 computers infected with viruses each month and, criminal activity aside, 29% of disasters are caused purely by accident. And yet, despite the risks and subsequent importance of safeguarding data, 30% of people have never backed up!

A backup is a simply a second copy of all your important files — for example business documents and emails or family photos and home videos. Instead of storing your digital life in a single place (like your computer), you keep another copy of everything elsewhere, a secure place where your data can be easily accessed and retrieved if the worst happens.


It is possible to back up to external hard drives or USB sticks but these are still subject to accident and loss; even cloud services like Dropbox and OneDrive need backing up as they only have simple recycle bins.


When it comes to full business data backup, Shadowfax have used our experience of market vendors to create two solutions which offer the best mix of performance and value to ensure your data is as secure as possible, protecting you and your business from data loss and potential risks such as accidental deletion, hardware failure or malware/ransomware attacks.


Option 1: On premise BDR data recovery server


This option provides a single data protection device to enable swift restore of data from multiple daily restore points and emergency on premise or data centre virtualisation of your servers to get you up and running with the least amount of downtime to your business. This fully managed solution also syncs with the cloud to provide a robust and complete data security solution you can rely on.

Option 2: Cloud based data backup


This cost effective, yet powerful solution protects your data automatically so you can concentrate on running your business, safe in the knowledge that you are protected from data loss. An automatic cloud backup solution, coupled with a local copy of stored data gives you the peace of mind to know that daily copies of your data are stored both off site and on site for maximum restoration performance.


Get in touch today to find out how we can help your business stay protected with effective data backup and recovery - call 03332 400 660 or visit the Contact Us page for other options.


And make sure don’t become an April Fool by pledging to backup your sensitive data on March 31st – World Backup Day. Find out more at www.worldbackupday.com

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