IT Support

Shadowfax delivers the right level of IT support to suit clients’ needs, from fully- outsourced to a cherry-picked collection of services to bolt onto your in-house team.

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Cloud Services

Whether your business needs complete cloud, or more of a hybrid cloud approach, we’re here to support any requirement from end to end.

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Backup & Recovery

We offer secure platforms for complete data backup and server imaging with managed monitoring and recovery.

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Professional Services

Whatever your active or future project demands are, we have the expertise, certifications and experience to provide you with the consultancy you need.

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Data Security

We offer a variety of solutions for professional data security practices to suit all requirements and budgets.

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Comms & VoIP

Shadowfax can deliver and manage a range of telephony, VoIP & communications solutions from analogue telephone lines to fibre-leased lines.

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Hardware & Software

Shadowfax supply a comprehensive range of hardware & software solutions ranging from end-user devices such as PCs & tablets to servers.

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Essential Infrastructure

We supply the back-bone IT infrastructure that allows us to deliver competitive, cutting- edge solutions for security, networking and wireless.

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Click on the download link below if instructed to do so by one of our engineers, so we may remotely connect to your PC.


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These instructions are for support clients who have been set up on MyGlue.


MyGlue Instructions - Shadowfax
MyGlue Instructions - MyGlue



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This project is a good example of how advances in Microsoft’s cloud services allows us to deliver a Content Delivery Network that is not only more cost effective but also gives higher performance than a traditional set-up.

Client: Scientific Software
Vertical: Hi-tech
Project: Cloud Services

Zemax are a global optical software company with their UK office in Stansted Mountfitchet. As a global organisation, Zemax were using a traditional Content Delivery Network to accelerate the distribution of software downloads to their clients. There was a desire to upgrade their IT systems to reduce costs while maintaining performance and high availability.

Zemax engaged Shadowfax to leverage Microsoft Azure to offer a more flexible and cost effective CDN. We used Microsoft Azure's Verizon CDN as a front end to storage on Azure VMs. The VMs were linked to Azure Active Directory Services to simplify authentication for Zemax staff without the need for web servers to be joined to the Zemax domain by a VPN. The end result was a large cost saving over their existing CDN and increased performance of their software downloads site.

"Shadowfax have delivered a high level of service across technical consultancy, planning and on-going support for our network infrastructure."
Terry Crawford
Construction Director
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